Shipping policy
At MaaVihu, we are committed to delivering your order safely and on time. Every order is carefully packed to ensure it reaches you in excellent condition.
Order Processing
All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
We dispatch all orders within 2–3 business days. Delivery generally takes 3–7 business days depending on your location.
Shipping Charges
Free shipping is available on eligible prepaid orders. Any applicable shipping charges will be displayed during checkout before payment.
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email or SMS to track your shipment.
Delivery Delays
Delivery timelines are estimates and may be affected by weather conditions, public holidays, courier delays, or other unforeseen circumstances.
Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate while placing your order. MaaVihu is not responsible for delays or failed deliveries due to incorrect or incomplete information provided by the customer.
Damaged or Missing Orders
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and supporting photographs. Our team will assist you as quickly as possible.
Contact Us
Email: maavihuofficial@gmail.com
Phone: +91 90818 62020
Address: No. 7, 8 Ground Floor, Arjun Park Industrial, Punagam Varachha, Surat - 395010
